I received an anonymous comment on a recent post that I was kind of surprised to get. It was on a post that I put up July 20th 2009 and was referring to my visit to Red Velvet Cafe. This was the comment(following the comment I will reply):
I wish I could have known who posted this, but they had a right to be anonymous if they chose. I posted my trip to Red Velvet last year in July. The day I went it wasn't very busy and the service we got seemed to be quite good! I left there very happy with the food that I ordered and the service we had. This was back during the renovation.
HOWEVER... I went back a second time during November of last year and things were a bit different. The food was pretty good still, but the restaurant was jam packed with people and it took forever (and a day) to get us seated. I noticed an older gentleman walking around and making sure people were OK and being very nice. I'm assuming he's one of the owners that you mentioned. When we finally got a table we had to wait with it a bit dirty for about 10 minutes before someone cleaned it for us. I didn't want to miss getting the table, who knows how long we would have had to wait otherwise.
It was just me and my friend Heather. We figured out what we wanted and when they did come to take our order, 20 minutes after the table was cleaned, it seemed to be another 30 minutes before we got our food. I felt dumb because I talked her into going to this place and she liked the food OK but was upset with the service, as was I. I didn't didn't decide not to come back or anything, just decided I would only go if I was in the area and hungry.
I attempted to go there for breakfast one morning because I was out at Red Rock with my friend Magda at around 9 am and it was pretty close and had food I could eat. They claim to serve breakfast, yet don't open until 10:30. That kinda bugged me. If you are serving breakfast, you should be open a bit earlier than that. Luckily we were on that side of town anyway so I didn't have to go out of my way to be let down. I found out they were closed on Sundays the hard way. I live in Henderson and it isn't just a short drive to what's practically Summerlin. The menu I had in my hands I got from there said they were open Sundays. Ugh...
My roommate and a friend of hers decided yesterday to go have lunch and picked Red Velvet. I was off and had no classes so when she invited me I accepted. Luckily when we got there it wasn't busy, we got seated, got our drinks and had pretty good service this time around. I swear, Red Velvet is extremely hit or miss. It's a huge bummer to have to go through all the crap that you did with them. That really sucked and you shouldn't have been treated wrongly.
Hit or miss places suck. I'm not writing them off completely, just not going out of my way for them. They haven't proven themselves worthy.
Thank you so much for the comment!